Electric Outage Questionnaire

Did you have any difficulty reporting your outage?

Yes

What type of difficluty did you have when reporting your outage

If you spoke to a dispatcher, was he/she courteous and friendly?

Yes

Used automated system

Was your outage handled in a timely manner?

Yes

Was the lineman who restored your power courteous and friendly?

Yes

What was the estimted time you had to wait for your electricity to be restored after you reported your outage?

0-2 Hours

2-4 Hours

Over 4 Hours

Do you have any suggestions on the way outages are handled?

Would you like someone from CCEC to call you regarding your experience with your outage?

Yes

General comments

CCEC account number

Name

Address

Primary Contact Number

This number will be associated with your CCEC account and should be used when reporting outages.

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Clinton County Electric Cooperative, Inc. serves more than 5,946 meters over 1,053 miles of line in parts of the Illinois Counties of: Clinton, Fayette, Madison, Marion, St. Clair, and Washington.

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Outage Map
Outage Texting
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