Clinton County Electric is proud to offer yet another customer service enhancement called SmartHub. SmartHub can help you take control of your electric account like never before.
SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your electricity use, contact customer service and much more.
As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks…or taps, if you’re using the app! You’ll be able to see your current bill, along with bills from the previous month or even the previous season, if you want to compare costs. You can see how your usage is trending over time, which will allow you to take steps to reduce your consumption and lower your bill.
Making payments through SmartHub is fast and easy. The first time you make a payment either through the Web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.
You’ll also be able to manage your account notifications with SmartHub. By logging in to SmartHub on the Web, you’ll be able to select how you want to be notified about your bill, including email and text messaging.
Reporting a power outage is also quick and easy from the SmartHub mobile app. There’s no need to call the office, just let us know you’ve lost electricity with a few taps. You can also contact Clinton County Electric Cooperative with a request, a question or for customer service. SmartHub’s contact feature makes it quick and easy.
Access SmartHub by visiting www.cceci.com or by downloading the app on your mobile device through the Apple App Store (iPhone or iPad) or Google Play Marketplace (Android phone or tablet). The app is developed by CCEC’s customer and accounting software provider – National Information Solutions Cooperative (NISC).