Clinton County Electric Cooperative, Inc. Operations
|
Utility Easements
All member-owners are expected to grant right-of way easements on their property, so that the
Cooperative will be able to serve all members. No payments for right-of-way easements are
made since all members benefit. Granting easements is just one way of helping your
Cooperative keep overhead costs at a minimum.
Tree Trimming and Cutting
Trees, despite their beauty, can be a hazard in providing reliable electric service. Your Cooperative
conducts a year-round line clearance and maintenance program. This program is conducted in
cooperation with state and county road authorities and our members. Any trees,
brush or other obstacles, which are near electric lines, should be reported.
The Cooperative will attempt to clear these hazards before a wind or ice storm
causes a prolonged outage. Each year, the careless felling of trees causes
several expensive and unnecessary outages. Responsibility for damage to Cooperative property
rests with the member. Please call the Cooperative and let us assist you in felling trees near the
lines. There is no charge for assistance when there is a possibility of damage to electric lines.
The wood chips created by chipping tree branches are available to you, the member. Please
contact us if you would like to have some of these chips.






The CCEC Board of Directors recently amended Policy No. 108 as follows:
A. When it becomes necessary for a Cooperative employee to make a visit to a
member/consumer for the purpose of collecting a past-due bill, to disconnect electric service
because a bill(s) was not paid when due, to disconnect/reconnect for failure to provide
Cooperative with requested information, to re-connect electric service after a past-due account
was paid or to read a meter because of an obstruction (weeds, shrubs, animals, etc.) which the
Cooperative has requested to be corrected, the member/consumer shall be billed:
1. $35.00 for each trip made during regular working hours, Monday through Friday
(excluding holidays) for purposes other than reconnection.
2. $65.00 for each trip made during regular working hours, Monday through Friday (excluding
holidays) for reconnection purposes.
3. $100.00 for each trip made after regular work hours (including holidays).
B. Only when the member/consumer agrees to pay all of the applicable charges in full, will
electric service be restored.
There has been an increased number of gates locked and loose dogs during our meter reading days. Please leave gates open and dogs tied up during those days. If this is not feasible, please contact us to make arrangements.
|
The $35 trip charge will be applied to your monthly bill if dogs/gates are a continual problem. CCEC Meters are normally read on the 1st and 2nd of each month. Please contact Ahren Langhauser for more information
|
Meter Readers
Meter readers, although not full-time employees, make up a vital part of Clinton County Electric Cooperative, Inc. Occasionally we do have vacancies in these positions, and if you would like to become a CCEC Meter Reader, please contact us.
|
Account Numbers
Your account number is very important. It tells us exactly where your home or
business is located. The number is located on your bill. Please give us your account
number when you report an outage or request any type of service.
Life-support Equipment
If you or a member of your family depend upon life-support equipment, please notify
the Cooperative as quickly as possible. We keep a list of members on life-support
equipment. During an electrical outage, members on life-support equipment will be
given priority in restoring service.
Broken Meter Seals or Evidence of Tampering
All broken meter seals should be reported immediately. Only Cooperative authorized
personnel are allowed to break a meter seal. Tampering with a meter, unauthorized
connections or diverting electric energy for the purpose of reducing kilowatt-hour
registration is an unlawful act. This is punishable by imprisonment or by a fine or a
combination of both.
Meter Testing
The electric meter, which measures the amount of electricity
(kilowatt-hours) that you use, is a very precise and accurate
instrument. A regular schedule of testing is maintained by your
Cooperative, so that each meter is kept clean and in good working
order.
High Usage / High Power Bills
the questions and guidelines found in the booklet, "Your Family is Unique" could help
you find the answers to some of the questions you may have, and is also available at
our office. High energy usage can be contributed to poor home construction and poor
insulation. Perform a home energy audit to help find out where all of your energy is
going.
J.U.L.I.E. Phone 800-892-0123 (Locating underground cable)
Although most electrical lines are overhead, some underground services are
provided by your Cooperative. You should always locate all underground facilities
before digging or excavating. When notified 48 hours ahead of time, there is no
charge for locating underground electrical facilities. A simple telephone call to
JULIE could save you a dangerous and expensive accident. Many people are
unaware that JULIE does not actually do any locating for themselves. They merely
contact all of the utilities involved so they can locate their own services. Also most
Locates end at the point of service (which is the meter or point of service
connection). Anything beyond the point of service is the customer's responsibility.
We here at Clinton County Electric may be able to assist you in locating your
underground electric wires, so please contact our Operations Dept.
Backup/Emergency Generators
CCEC welcomes the SAFE use of backup generators by members on our system.
We do ask that all members have their transfer switches installed by professional
electricians to ensure the SAFE operation of back-up generators. Tips for the
installation of generators are available from us, so please contact us for a copy of
the recommendations.